Molineux Street NHS Centre
Molineux Street
Byker
Newcastle upon Tyne NE6 1SG

08.30 - 18.00pm Mon to Fri
Closed 12.30 - 13.30 on Thur

Shieldfield Health Centre
Stoddart Street
Shieldfield
Newcastle upon Tyne NE2 1AL

08.45 - 17.15 Mon to Fri
Closed each day 12.30- 13.30


Appointments and Enquiries 0191 275 5740          Prescriptions 0191 275 5742


Web site design by EasyGP

We provide family doctor services to Jesmond, Heaton, Quayside, Shieldfield, Newcastle City Centre, Gosforth, Byker, Walker, St Antony's,  Killingworth, Wallsend, Longbenton, Battle Hill

Appointments & Enquiries 0191 275 5740        Prescriptions 0191 275 5742

All calls to the practice are recorded for training and monitoring purposes

Patient Participation

Thornfield Medical Group has been working with the Patient Participation Group to improve services provided to patients and carers. We have been looking at 4 areas this year

Improvements to the website

We have made some improvements to the website this year and in fact it is a brand new layout and company we are dealing with! This area will be constantly under review to ensure it is easily accessible and up to date. If anyone has any feedback please let the business manager Tracey Stuchlik know.

Think Plan C

We have been working with the sexual health advisors of New croft Centre, Newcastle and the local authority to improve information for clinicians, staff and patients on the following areas:

Call Record

We have been trying to introduce call record into the surgery to assist with the quality of service provided to patients.

Sadly this project has been delayed due to the phone sytem crashing when trying to install the new software. The partners committed the funding to implement this service and we are still working with our IT suppliers to implement the call record but do not envisage this occurring until the summer of 2015.

Unpaid Carers

Unpaid carers play are an important role in our communities and the practice is working to improve information about support services which are available. We are extremely lucky to have the Newcastle Carers Service located on Shields Road and they have provided some excellent information resources for the practice. The practice has been working with Alzheimer's society to train staff to become 'dementia friends' as part of the Prime Minsters challenge. He business manager recently attended an event at Newcastle Civic Centre to look at how services for carers can be further improved.





JOIN US

For further information about joining the Patient Reference Group please contact Mrs Tracey Stuchlik, business manager on 0191 2755740

Downloads

Minutes June 2015

Minutes March 2015

Minutes December 2014

Minutes September 2014

Patient Survey Report 2014

Minutes March 2014

Patient Survey Report 2013